Client Case Studies

International Bank, Luxembourg - Office Move 

The Background

Our client had an urgent requirement to vacate one of their buildings. The broader project involved a restack of their remaining buildings whilst implementing a new desk booking system to encourage a more flexible approach to using their office space. 

We were asked to carry out the complex office move as part of the overall programme, requiring us to seamlessly integrate with the project team responsible for the broader changes.  

Scope

Part of the scope of works was to manage the decommissioning and recommissioning of existing IT equipment as well as installing new equipment. Due to very tight timescales and fixed completion date, we appointed our most experienced Move Manager who was able to 

confidently consult on all aspects of the project including detailed planning, stakeholder management, pre-move preparation, key activities and milestones, post-move support and risk/cost management.  

Planning & Preparation 

A comprehensive plan was designed and implemented to ensure that we could work around the needs of the organisation and other important contractors undertaking the fit-out of additional buildings. The project was managed remotely from our London office with the Move Manager and dedicated IT team travelling to be on-site for the three move weekends.  

  

Before the moves took place, preparatory work including collation of user information, identification of fixed users, timed deliveries of crates and materials and key communications were carried out in 

collaboration with move champions and employees to ensure a seamless transition.  

  

Staff left their old 'fixed desk' locations and smoothly transitioned to the new flexible desk booking system without any issues. Curious Giraffes ensured all personal belongings were delivered to preassigned lockers and also managed the moving of furniture and IT equipment. After the final move weekend, Curious Giraffes ensured that the site was completely cleared of furniture, equipment, filing and IT and ready to be handed back to the landlord. Due to the fixed timescales and high volume of staff, move sequencing was critical to the successful outcome of this office move.  

  

The Outcome: 

Over three weekends Curious Giraffes moved and restacked 1,700 people over 40 floors and 6 buildings. Throughout the project our experienced Move Manager was on-site, overseeing all the project activities, keeping teams aligned, providing useful guidance and support to our customer and making sure everything went to plan. To ensure business continuity, our IT technicians were on-site each of the three Monday mornings to provide hands-on support and deal immediately with any IT requirements. The client was able to rely on us to take complete responsibility for the entire office move part of the project so that they could continue servicing their clients and achieve their desired outcome of streamlining their offices. 

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Training Workshop ‘Adds Up’ for Accountancy Firm

When an accountancy firm with headquarters in  Hertfordshire wanted to invest in team building, they turned to Curious Giraffes for the solution.  

The Background 

Founded in 2010, these Accountants provide accountancy support and specialist tax services to individuals and businesses across the UK. They are also a firm that invests in its people. Aside from the regulatory and compliance-related training, they place a high priority on the happiness of all staff members.  

Scope 

Sarah of Curious Giraffes met with the Managing Director to fact-find and tailor the workshop to ensure it met the client’s expectations and desired outcomes.  

This process involved: 

• Initial phone conversation 

• Face-to-face meeting 

• Research and build a bespoke training plan 

This meeting revealed that the company has experienced, year-on-year, consistent growth which has resulted in larger departments and the introduction of new divisions.  

Planning & Preparation 

The aim of the training session was to facilitate greater communication between not just different age ranges within the business but also different skills and levels of management.  The MD stated, “The teamwork exceptionally hard and I wanted the session to be informative as well as fun and motivational to stand out from their usual CPD activities.” This was a key factor that Curious Giraffes incorporated into the session planning and structure. “The entire session felt very well organised and it’s clear that lots of planning went into the session. I can understand why Sarah has such a great reputation in this field. The advice we would give to anyone thinking about booking training with Sarah is: go for it!" commented the MD

The Training 

Curious Giraffes delivered the lunchtime training option. This is an hour and a half session that provides an easy-to-understand introduction to the style of training and, due to its brevity, keeps employees engaged throughout.  

The session focused on the following key areas:

• Team cohesion 

• Self-promotion 

• Positivity 

• Team contribution 

• Support and mentoring 

The Outcome

Curious Giraffes believe in empowering organisations through their people, and they were keen to obtain feedback after the session. The MD said: “The entire session felt very well organised and it’s instantly clear that lots of planning went into the session. Sarah had clearly done her research on our business. I  particularly enjoyed watching the staff address the room to discuss what’s great about their team. I can understand why Sarah has such a great reputation in this field. The advice we would give to anyone thinking about booking training with Sarah is: go for it! To have a long-lasting impact on your  business, you should consider booking the sessions over a longer time period.” 

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